Privacy Policy

This privacy policy explains how Caroline Oleron collects, uses, and protects your personal information when you visit this website or make a purchase.

What we collect
When you place an order, we collect your name, email address, delivery address, and payment details (processed securely via Squarespace Payments; we do not store your card details ourselves). If you sign up to our newsletter, we also collect your email address for that purpose.

How we use your information
- To process and fulfil your order, including shipping and any necessary customer service
- To send you our newsletter, if you've opted in — you can unsubscribe at any time using the link in any email
- To comply with legal and accounting obligations

Who we share it with
Your information is processed through Squarespace, our website and payments provider, and may be shared with delivery couriers solely to fulfil your order. We do not sell or share your data with third parties for marketing purposes.

How long we keep it
We retain order information for as long as necessary to meet legal and accounting requirements. Newsletter subscriber details are kept until you unsubscribe.

Your rights
You have the right to access, correct, or request deletion of your personal data at any time. To do so, please contact hello@carolineoleron.co.uk.

Cookies
This website may use cookies for basic site functionality and analytics. You can control cookie preferences through your browser settings.

Contact
If you have any questions about this policy or how your data is handled, please contact hello@carolineoleron.co.uk.